Customer Success Manager position at Zee Entertainment Enterprises, Guatemala City, Guatemala
Job description
Customer Success Managers focus on ensuring customer satisfaction and retention. They build relationships with clients, understand their needs, and work to maximize the value customers receive from products or services, ultimately driving customer success and loyalty.
Job skills
Customer relationship management Onboarding and training Customer feedback analysis Retention strategies Cross-selling and upselling Strong communication and empathy Customer advocacy
Responsibilities
Build and maintain strong customer relationships, ensuring customer satisfaction and retention. Identify opportunities to upsell or cross-sell products or services. Gather and relay customer feedback to improve products.
Company Hiring
- Zee Entertainment Enterprises
Location
- Guatemala City
Country
- Guatemala
Work Type
- Full-Time
Application
Last day to apply : 2023-04-25
This position is no longer available