Customer Success Manager position at Fidelity National Information Services, Rabat, Morocco

Job description

Customer Success Managers focus on ensuring customer satisfaction and retention. They build relationships with clients, understand their needs, and work to maximize the value customers receive from products or services, ultimately driving customer success and loyalty.

Job skills

Customer relationship management Onboarding and training Customer feedback analysis Retention strategies Cross-selling and upselling Strong communication and empathy Customer advocacy

Responsibilities

Build and maintain strong customer relationships, ensuring customer satisfaction and retention. Identify opportunities to upsell or cross-sell products or services. Gather and relay customer feedback to improve products.

Company Hiring

  • Fidelity National Information Services

Location

  • Rabat

Country

  • Morocco

Work Type

  • Full-Time

Application

Last day to apply : 2022-10-30

This position is no longer available

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