Job Reference Number: BO – 51
Department: ICT
Business Unit:
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: Market Related
Job Description
EXTERNAL VACANCY ADVERT
Excellence is the driving force behind everything we do!
Botswana Oil Limited (BOL) was established to achieve the Government’s economic objectives of ensuring the security of fuel supply, managing government strategic fuel reserves, and facilitating active citizen involvement in the petroleum industry. We are looking for an outstanding and driven individual to take up the exciting and challenging role:
ICT APPLICATIONS SUPPORT OFFICER
The role provides technical support, maintenance, and optimisation of business applications to ensure their availability, performance, and alignment with organisational needs. The role supports end-users, troubleshoots application issues, and collaborates with ICT teams and vendors to enhance system functionality.
Key Performance Areas
- Applications Support and Maintenance
- User Support and Training
- Incident and Problem Management
- System Configuration and Improvement
- Data Management and Reporting
- Business Requirements Analysis
- Automation of Business Processes
- Vendor and Stakeholder Coordination
- Project and Contract Management
Job Requirements
Position Requirements
Education: Bachelor’s degree in information technology, Computer Science, Information
Systems, Computer Systems Engineering, or any related field.
Professional/Technical: SAP Academy/Qualification and/or Training in at least one of the core SAP modules (Basis, MM, FICO, TM, PM, SD).
Experience: Minimum of three (3) years of previous work experience in an application support or ICT support role.
Experience with Business Intelligence platforms, SharePoint, and ERP systems
(e.g., SAP, Sage) will be an added advantage.
Familiarity with the ITIL framework and service management tools
Closing Date: 30th April 2026.
N.B. ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED
CLICK HERE TO APPLY ONLINE >>>
