Description
Reports to Senior Records and Informaton
Purpose of the Job:
v To provide accurate and comprehensive record management services safeguard and ensure that all records are kept systematically to promote transparency, good governance and effective decision making.
Key Performance Areas:
- Confirm accuracy, completeness and authenticity of benefit claims and all information resources entered in the funs system database
- To establish new records management systems in collaboration with IS department
- Ensure preservation of the institution’s corporate memory as stipulated by the Archives Act 12 of 1992
- Capture of new members information on the system for admission purposes
- Conduct quality checks on originality of claims and documents
- Handling of incomplete outgoing benefit claims to respective employers
- Authenticate all claims and documents to protect Fund from fraudulent activities
- Perform searches on the system to track records and meet internal and external clients’ needs
- Ensure institutional record inventory listing is done throughout the organization
- Collaborate with the authors/source of the records to compile inventory lists for all records that need to go off-site
- Share and create awareness on knowledge center and its activities with the internal clients and stakeholders for research purposes.
- Check files for completeness according to claim type and specific order to claim the and specific order of documents
- Attend to enquiries as received
- Create member files with a correct name and number of the main member as on the system
- Perform unit administration duties as delegated by Head or Senior
- Keep up to date with data and records management developments in the industry and relevant developments on national and international level
- Implementation of file plan and retention schedule
Requirements
Job-related qualifications and experience
- A Diploma/degree in Records Management/ Archives Management/Information Management NQF Level 6 Diploma and NQA Level 7 degree
- 3 years’ experience in a records and archives management environment. Experience in a pension administration environment will be an added advantage.
- Knowledge of Pension Fund Administration.
The incumbent should have the following knowledge, skills and Attributes:
- Knowledge of:
Archiving systems and recording, auditing of files, document image scanning and indexing, file clean ups, follow up procedures, pension fund rules, acts and regulations, record management, registry processes and procedures.
- Skills:
Administration, Analytical, Complaints handling, Customer services, filling, record keeping, listening, organizing, planning, coordination, time management and interpersonal skills.
- Personal Attributes:
Accountable, accurate, service oriented, high stress tolerance, patient, sense of urgency, assertive, helpful, integrity, methodical organized and team orientation
GIPF is an equal opportunity employer and comply with the Affirmative Action Legislation.
Woman and persons who are physically challenged meeting the above-mentioned requirements are encouraged to apply.
GIPF offers a competitive Total Remuneration Package with a standard range of benefits in line with responsibilities, qualifications, and experience.
Interested applicants are encouraged to submit their written applications, detailed CVs and certified copies of their education qualifications via our recruitment systems to:
GM: Human Resources
P. O. Box 23500
Windhoek
Click to Apply/ More Information >>>
Closing Date: 31 March 2025
Note: Only short-listed candidates will be contacted
