Job Description
Our client in the Logistics and Freight industry is seeking a driven and dynamic Branch Manager to join the Nambian Team.
Staff Leadership
- Optimize individual employee performance through effective leadership, coaching, development and training, motivating and supporting staff
- Manage the change process with your Business units
- Monitor and optimize utilization and performance of all resources
- Create ideas to streamline processes and ensure increased efficiencies and effectiveness
- Create solutions to resolve staff / resource problems
- Ensure that the team’s Job Descriptions and performance KPI’s are in place and managed
- Create a strong team spirit amongst the team
- Encourage and develop multi skilled staff
- Remunerate staff according to the market norm, job description and their performance
- Performance manage staff were need be
- Chair disciplinary processes when need be
Operational Management
- Ensure the effective running and co-ordination of the Operational Functions within the Branch
- Co-ordinate the ISO audit process in your respective Branch
- Ensure operational effectiveness, efficiency and quality control
- Develop and maintain best practices to timeously inform customers of their cargo status
- Ensure full adherence to the prescribed policies and procedures within the business units
- Identify potential risk areas and implement mitigation strategies
- Make sound commercial business decisions, within given mandates
- Ensure an effective and efficient Insurance Claims process is in place within the Branch
- Manage asset utilisation within the Branch to industry standards
- Using the business systems, set up reports and tools in which you can see performance, bottle necks and inefficiencies, put action plans in place to resolve these
- Gain a full understanding of the operational system
- Ensure that the Customs entry team are appraised or new Customs initiatives, tariff changes and add value to the client
- Initiate Customs Consultancy opportunities where possible
Financial Management
- Manage the Profit and Loss of the Branch
- Investigate and implement ways in which to reduce costs and increase margins
- Prepare the Branch and Business Units budgets
- Present budgets to management
- Approve expenses as per the limits of authority
- Manage the margins of clients and implement ways in which to optimise the margins within the branch
- Ensure bottom line growth of the Branch year on year, through cost management and revenue recognition
- Minimise the company risk through client exposure and Customs exposure
- Manage the Customs deferment cut off
- Ensure timeous resolution of outstanding debtor queries, foreign debtors queries, creditor reconciliation queries and foreign account queries.
- Continuously review the operational and process guidelines (ISO 9001: 2000)
Knowledge & Experience
- Matric or Senior Certification equivalent
- An appropriate tertiary qualification (Degree or National Diploma). Additional qualifications in the field of supply chain management, freight forwarding, or operations management would be preferable
- 10 years’ experience within the Logistics and Supply Chain Industry – Customs Clearing knowledge is preferable.
- Experience in leading managers and multi skilled teams
- Experience in leading change management initiatives is preferable
- Superior communication skills, both written and verbal
- Computer Literate with good Excel, Outlook and Word skills
Apply Here >>
*Must have Namibian valid work permit or must be a Namibian citizen*
