Customer Experience Strategist position at Fidelity National Financial, Kuala Lumpur, Malaysia
Job description
Customer Experience Strategists develop and execute strategies to enhance the overall customer experience. They analyze customer feedback, identify pain points, and work across departments to improve products, services, and customer interactions.
Job skills
Customer experience strategy Customer journey mapping Feedback analysis User research Metrics and KPIs Communication skills
Responsibilities
Develop and execute customer experience strategies to improve satisfaction and loyalty. Gather and analyze customer feedback. Collaborate with cross-functional teams to enhance the customer journey.
Company Hiring
- Fidelity National Financial
Location
- Kuala Lumpur
Country
- Malaysia
Work Type
- Intern
Application
Last day to apply : 2022-05-18
This position is no longer available
