MAIN PURPOSE OF THE JOB:
To implement and maintain sound employee relations practices to develop mutual trust, co-operation and the resolution of conflict between the Company and its stakeholders.
Key Performance Areas:
- Analyse the internal and external labour climate through daily interaction with related stakeholders and identify potential problem areas, recommend and implement improvements to systems, procedures and practices.
- Provide advice and assistance to line managers and employees on the application of the Company procedures.
- Monitor formal and informal communication channels, identifying bottleneck/obstacles and recommending improvements for implementation to improve communication.
- Design and present training courses to facilitate the understanding and competencies required for achieving the Company’s Employee Relations Policy objectives.
- Advise line managers on the application and interpretation of the disciplinary procedures, precedent cases, and the Labour Act.
- Investigate disciplinary cases, identify offences in terms of Company procedures, and ensure that the prerequisite documents are properly completed.
- Attend disciplinary hearings to ensure that disciplinary action and procedures are consistently applied.
- Facilitate the handling and orderly settlement of grievances at the lowest possible level in accordance with the Company’s grievance regulation.
- Prepare Company arguments for disputes and Conciliation or Arbitration cases.
- Review cases and make recommendations to management.
- Represent the Company at Conciliation and Arbitration cases and provide feedback/reports as and when required.
- Guide and advise the Medical Incapacity Committee to ensure fairness during the proceedings as per the company procedures.
Requirements and experience:
- Grade 12 or current NSSCO with 20 points over 5 subjects.
- Degree in Human Resources Management or related fields.
- 5 years’ experience in an employee relations environment, of which 2 years should be in a supervisory role.
- Sound knowledge of the Namibian Labour Act and its application.
- Proven record of dealing with conciliation and arbitration matters.
- Experience in dealing with union representatives and union matters.
- Good report writing and minute-taking skills.
- Able to work in a multinational environment.
- Valid Code B or BE Driver’s License.
