Service Quality Assurance Manager position at HCL Technologies, Yaounde, Cameroon
Job description
Service Quality Assurance Managers monitor and evaluate service quality in an organization. They develop quality standards, conduct audits, analyze customer feedback, and implement improvements to ensure consistent high-quality service delivery.
Job skills
Quality assurance Quality control Process improvement Audit procedures Compliance standards Root cause analysis
Responsibilities
Ensure service quality and consistency by defining and implementing QA standards and processes. Conduct regular quality audits and provide feedback to the team. Identify areas for improvement and training.
Company Hiring
- HCL Technologies
Location
- Yaounde
Country
- Cameroon
Work Type
- Part-Time
Application
Last day to apply : 2021-11-25
This position is no longer available