Customer Support Manager |Dublin, Ireland

Customer Support Manager position at Advanced Micro Devices, Dublin, Ireland

Job description

Customer Support Managers oversee a team of customer support representatives. They set performance goals, resolve complex customer issues, and develop strategies to improve customer satisfaction and the efficiency of support operations.

Job skills

Customer support Team leadership Customer satisfaction Issue resolution Performance metrics Training and development

Responsibilities

Oversee the customer support team, including hiring, training, and performance management. Set and monitor customer service KPIs and targets. Handle escalated customer issues and resolutions.

Company Hiring

• Advanced Micro Devices

Location

• Dublin

Country

• Ireland

Work Type

• Full-Time

Application

Last day to apply : 2022-04-21

This position is no longer available